One address reaches the editorial desk at Free Spins Club: editorial at freespinsclub.uk. The address is spelled out in words and printed as plain text rather than a link, because this page carries no form, no script and nothing that submits itself on your behalf; to write, copy the address into your own mail application and join the parts with the usual sign. There is no telephone line, no live chat window and no second route, and that is deliberate: a single inbox keeps every query in one place, which is what makes a correction traceable months later. Put the page name in the subject line where the post concerns a page. Attachments carrying evidence are welcome, though identity documents, full account statements and card details are not wanted; the desk has no account to check them against and cannot act on them.

Three kinds of post do real work here. The first is a correction with a source behind it: if a figure on a page disagrees with the terms an operator publishes, write in with the page name, the sentence or the sum that looks wrong, and a link to the terms as they stand today. A dated screenshot helps when terms move between checks. The second is a question about where a number came from. Pages on this site model the market rather than quote any single promotion, so the compiled ranges carry stated assumptions, and any reader is entitled to ask what those assumptions were and how a sum was put together. Legal and regulatory statements cite primary sources, and the desk will point at the source behind a claim on request rather than ask anyone to take it on trust.

The third kind is a disclosure question. Free Spins Club is paid through placements and referrals, the mechanics sit on the how we are paid page, and any reader who wants the arrangement in plainer words is invited to ask. A question about what a paid placement buys, and what it never buys, gets a straight answer: money buys placement and disclosure, never the arithmetic. No operator and no affiliate can purchase a sentence of prose, a friendlier modelling assumption or a softened reading of terms, and the desk would rather rewrite an unclear disclosure than defend it.

There are things this address is not for. It gives no betting advice: no selections, no tips, no staking plans and no view on what anyone should stake this weekend, because the site prices offers and leaves the punting to the reader. It gives no account help: the desk cannot chase a withdrawal, unlock an account, close one or intervene in a dispute, and forwarding a complaint here does not move it along. Where an operator holds a British licence, the independent adjudication scheme behind its complaints procedure is the channel; where one does not, the terms govern and the desk has no lever to pull. Nor does it take promotional submissions sold as editorial: press releases are not news, offers are priced from published terms rather than from marketing copy, an operator asking after its own coverage gets no private channel, and there is no rate card for any of it.

When a correction is confirmed, it is made on the record. The page itself is fixed rather than footnoted, the amended text replaces the old, and the modified date moves forward so that anyone comparing versions can see the change; the desk does not quietly delete a passage it got wrong and does not bury a correction where readers are unlikely to meet it. If a confirmed error changed a worked sum, the sum is reworked from the stated assumptions and the new arithmetic stands in place of the old. On timing: post is read on most working days, and the desk aims to acknowledge a message within two working days and to answer a simple query within five. A correction that needs a terms check, a register lookup or a reworked calculation can take longer, and the honest position is that both are aims rather than commitments. If a week passes without a reply, send the message again; a second copy has never caused offence.

Free Spins Club models terms and publishes the arithmetic. No stake was placed in the making of this page.